Shipping & Delivery FAQs
Yes, we ship globally including the UK, USA, UAE, Canada, and many other countries.
Absolutely. We specialize in custom formalwear, groomwear, and occasion outfits including sherwanis, 3-piece suits, and more. Reach out to us for a personalized design consultation.
Yes, all our products are fully customizable. You can choose your preferred fabric, style, detailing, and we’ll tailor it exactly to your body measurements. Just reach out to us on WhatsApp for assistance.
Once you place your order, we’ll send you a simple measurement guide via WhatsApp or email. The guide includes visual instructions and an easy-to-follow video to help you take your body measurements accurately at home. Our team will also be available to assist you step-by-step if needed — ensuring a perfect fit every time.
You can easily place your order through our official website. However, for a more personalized experience — including custom tailoring to your body measurements and one-on-one support — we highly recommend contacting us via WhatsApp before placing your order.
We ship using DHL, FedEx, PostEx, or other trusted global courier partners — depending on your location, order size, and specific delivery needs. We aim to choose the most efficient and reliable option for every customer.
Our delivery timelines include tailoring, quality control, packaging, and shipping — so you receive a complete, ready-to-wear product.
International Orders: Delivery usually takes 20–25 days from the date of order. This includes tailoring time, order preparation, and international shipping. Timelines may vary slightly based on the destination country and customs clearance.
Domestic Orders (Within Pakistan): Orders typically take 12–14 days to reach you, including all tailoring and dispatch processes.
We keep you updated throughout the process, and once your order is shipped, you’ll receive a tracking link via WhatsApp or email for full transparency
Yes, absolutely. Once your order has been shipped, you’ll receive a tracking link via WhatsApp or email so you can follow your package in real-time until it reaches your doorstep.
Yes — any import duties, taxes, or customs fees are the responsibility of the customer. These charges vary by country and are determined by your local customs authority. We recommend checking with your country’s import policies before placing an order
Yes, we do offer express or urgent delivery options depending on your location and order type. To confirm availability and cost, please message us on WhatsApp before placing your order so we can assist you accordingly.
Yes, we do offer bulk manufacturing and private label production for boutiques, brands, and retailers globally. Contact us directly to discuss fabric options, pricing, and timelines.
Yes! If you’re ordering as a gift, let us know at checkout or via WhatsApp — we can include premium gift packaging and a personalized message.
